Sea Mar Olympia Dental Clinic

Alisha Ermitano a year ago

Worthless they don’t pull teeth but they are a walk in clinic. I called and was told to come in that they handle emergencies the dentist didn’t even touch me or look in my mouth. What kind of dentist won’t pull teeth. She should just be labeled as an assistant or nurse if she doesn’t want to do the job of a dentist. I was told I was being referred and here I sit a month latter being told now that it’s gonna be weeks on top of the month and that I have to go to Tacoma no one bothered to tell me that. If I h as s known all this I could have went to Tacoma to get somebody else to pull it by now. I sit in pain the antibiotics did nothing for me and now I have multiple teeth hurting so badly. Thanks for nothing

Isabel Salazar 4 years ago

Literally the receptionist at the front, I called and was talking with customer care all morning to let them know I'm running 15 minutes late exactly coming all the way from tacoma and there was traffic. I was there at 815 waited an hour and was told I have to reschedule. I asked clarifying questions to assure I can get my filling next week at my scheduled appointment because as the dentist predicted it started hurting. They couldn't directly answer my question he started yelling and speaking aggressively AT me to tell me my dentist won't be working here anymore and to reschedule today's appointment I'll have to get on a list for a new provider. I said I would rather transfer to tacoma because I live there. I just wanted to know if I drive out here next week they'll do my filling and I can finish my cleaning elsewhere. He had no reason to speak to me with aggression in his voice period. This is unprofessional business behavior and communication. And I don't appreciate being spoken to that way being a woman. Do better.

Loretta S. 5 years ago

Plan on an extra 30 minutes for your appointment and then you will not be as annoyed. The office staff was friendly and polite despite being overrun. My dental hygienist was very nice, informative and checked on my comfort multiple times. I was very impressed with the service provided today.

oh Susannah Edited 7 years ago

Had excellent work and support for several procedures lately and really like the staff at Ensign location, which is very convenient, ample parking and just blocks from my doctor's office! Great work on an extraction (healing beautifully), large cavity filings I really needed, excellent cleaning. Office staff have gently and patiently taken the time to contact as many other places as possible to help me get other procedures done at the lowest cost possible that accepts my insurance. I'm so glad this place exists. TY

William Turner 8 years ago

I've been avoiding dentists like the plague for almost 10 years. Having said that, I love this place, everyone has treated me with courteous compassion so far and I'm actually eager to come back and get more work done. Oral Surgery Associates should take notes, and I personally feel like the bad reviews here come from people who unreasonably expect instant gratification or fail to properly communicate. This is a high-traffic dental clinic, they help a lot of people, be patient and express yourself concisely, they're not miracle workers